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Predicting Customer Lifetime Value Based on Financial and Demographic Characteristics Using GMDH Neural Network Case Study: Individual Customers of a Private Bank of Iran

The role of customer relationship management as a strategic tool in development of manufacturing and service organizations, and also acquisition and retention customers in competitive industries, is undeniable. Identification, valuation and classification of customers and allocating resources to the...

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Détails bibliographiques
Auteurs principaux: امیر خانلری, مهدی احراری, سمیه میرپور
Format: Artigo
Langue:Persa
Publié: University of Tehran, Faculty of Management 2017-02-01
Collection:‫مدیریت بازرگانی
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Accès en ligne:https://jibm.ut.ac.ir/article_61302_06f1ae6bf44309019a251bd1bd5bda52.pdf
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