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The analysis of relationship between experiential marketing, service quality, visitors’ satisfaction, and revisit intention: study on tourism industry

This study aims to analyze the impact of experiential marketing and service quality on revisit intention which visitors’ satisfaction as mediating variable.  The sample of our study was the 135 visitors’ of Grand Puri Maerokoco, one of the tourism sites in Semarang, Central Java, Indonesia. The resu...

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Detalhes bibliográficos
Principais autores: Adinda Sekar Ramdhani, Sri Rahayu Tri Astuti
Formato: Artigo
Idioma:Inglês
Publicado em: Department of Management, Faculty of Economics and Business, Diponegoro University 2019-12-01
coleção:DIJB (Diponegoro International Journal of Business)
Assuntos:
Acesso em linha:https://ejournal2.undip.ac.id/index.php/ijb/article/view/6317
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