Live video versus audio-only emergency calls in simulated emergency medical dispatch: a randomized mixed-methods study

Abstract Background Dispatchers in emergency medical coordination centers face the challenge that bystanders can usually only provide verbal information during medical emergency calls. However, accurate information is crucial for dispatching appropriate resources. With the rise of smartphone use, vi...

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Autors principals:	Mario Krammel, Benedikt Degischer, Florian Kahlfuss, Josef Michael Lintschinger, Lena Reischmann, Mojca Hriberšek, Andreas Gleiss, Daniel Grassmann, Thomas Hamp, Alexander Lagara, Patrick Glaninger, Sebastian Schnaubelt, Christina Hafner
Format:	Artigo
Idioma:	Inglês
Publicat:	BMC 2026-04-01
Col·lecció:	BMC Emergency Medicine
Matèries:	Emergency medicine Telemedicine Telehealth Dispatching Video emergency call Prehospital emergency care
Accés en línia:	https://doi.org/10.1186/s12873-026-01557-0
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