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MEMBANGUN LOYALITAS DENGAN KEPERCAYAAN DAN KUALITAS LAYANAN MELALUI KEPUASAN PELANGGAN

The purpose of this study was to identify and analyze the influence of the level of trust and service quality on customer loyalty with customer satisfaction as a mediating variable at PT. Fairus Permata Mulia Pekalongan. The population in this study amounted to 927 worshipers with a sample of 90 wo...

Ausführliche Beschreibung

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Bibliografische Detailangaben
Hauptverfasser: Ulfa Rosalina, Tamamudin
Format: Artigo
Sprache:Inglês
Veröffentlicht: Universitas Islam Negeri K.H. Abdurrahman Wahid Pekalongan 2021-05-01
Schriftenreihe:Journal of Islamic Economics and Finance
Online-Zugang:https://e-journal.uingusdur.ac.id/jief/article/view/7
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