THE INFLUENCE OF E-SERVICE QUALITY TOWARD E-SATISFACTION, E-TRUST, E-WORD OF MOUTH AND ONLINE REPURCHASE INTENTION: A STUDY ON THE CONSUMERS OF THE THREE-STAR HOTELS IN LAMPUNG
The development of business through internet media (e-business) is increasingly prevalent throughout the world. Information and communication technology has also caused borderless relations and caused significant social, economic and cultural changes to occur so quickly. This study aims to examine a...
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| Principais autores: | , , , |
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| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
iVolga Press
2019-09-01
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| coleção: | Russian Journal of Agricultural and Socio-Economic Sciences |
| Assuntos: | |
| Acesso em linha: | https://rjoas.com/issue-2019-09/article_03.pdf |
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