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Pengaruh Kualitas Pelayanan Islam terhadap Loyalitas Pelanggan dengan Mediasi Kesenangan Pelanggan pada Penginapan Syariah di Mojokerto

This study's objective is to investigate the relationship between the quality of sharia-compliant customer service and the degree of customer loyalty, with the satisfaction of customers serving as a moderating variable. The participants in this study were customers who had previously utilised the se...

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Autors principals: Fachreza Eka Kurnia, Achsania Hendratmi, Saiful Anam, Muhammad Nur Miftakhul Ivanda
Format: Artigo
Idioma:Inglês
Publicat: Universitas Jember 2023-09-01
Col·lecció:Jurnal Ekonomi Akuntansi dan Manajemen
Accés en línia:https://jurnal.unej.ac.id/index.php/JEAM/article/view/39501
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