Role of Leaders’ Emotional Labor toward Leader’s Job Satisfaction and Emotional Exhaustion: Moderating Role of Psychological Capital

Everyone has to manage the emotions during their interaction with others; similar case is with the leaders in organizations. Leaders’ actively and continually regulate their emotional state. The crucial role of emotions in interactional process as well in decision making triggers leaders to be vigil...

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Principais autores:	Sania Noreen, Qasim Ali Nisar, Shahbaz Haider, Tan Fee Yean
Formato:	Artigo
Idioma:	Inglês
Publicado em:	Universitas Gadjah Mada 2021-02-01
coleção:	Gadjah Mada International Journal of Business
Assuntos:	emotional labor, surface acting, deep acting, display of genuine emotions, job satisfaction, emotional exhaustion, psychological capital
Acesso em linha:	https://jurnal.ugm.ac.id/gamaijb/article/view/53996
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