The role of authentic leadership in improving service quality with the mediating role of citizenship behavior and organizational trust
Context and purpose: One of the most effective factors on service quality is the organizational citizenship behavior of employees, which is influenced by authentic leadership and organizational trust. The main purpose of this research was to investigate the role of authentic leadership in improving...
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| Auteurs principaux: | , , , |
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| Format: | Artigo |
| Langue: | Inglês |
| Publié: |
Ministry of Labor Cooperation and Social Welfare
2023-05-01
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| Collection: | تعاون و کشاورزی |
| Sujets: | |
| Accès en ligne: | http://ajcoop.mcls.gov.ir/article_173319_29d013698974aebd75f7d0ea586be5cc.pdf |
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