Chatbots’ Empathetic Conversations and Responses: A Qualitative Study of Help‑Seeking Queries on Depressive Moods Across 8 Commercial Conversational Agents
Abstract BackgroundWhile recent studies showed the potential of conversational agents (CAs) to help alleviate depressive moods, the dynamics of user-chatbot interactions in mental health support remain underexplored. ObjectiveWe examine real-world conversations bet...
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| Autori principali: | , , , |
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| Natura: | Artigo |
| Lingua: | Inglês |
| Pubblicazione: |
JMIR Publications
2025-11-01
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| Serie: | JMIR Formative Research |
| Accesso online: | https://formative.jmir.org/2025/1/e71538 |
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