International and local students' satisfaction of healthcare services
This research aims to measure the international and local students’ satisfaction toward university healthcare services provided by one public university. The study determines the students’ expectations, perceptions and the gap between them based on the five dimensions of service quality of a mo...
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| Hauptverfasser: | , |
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| Format: | Artigo |
| Sprache: | Inglês |
| Veröffentlicht: |
UUM PRESS
2011-12-01
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| Schriftenreihe: | Journal of Business Management and Accounting |
| Schlagworte: | |
| Online-Zugang: | https://e-journal.uum.edu.my/index.php/jbma/article/view/8909 |
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