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Systematic literature review and narrative synthesis of the use of natural language processing to triage outpatient referrals

BackgroundNatural Language Processing (NLP) models show promise in enhancing interpretation and triage of outpatient referrals across diverse specialties.ObjectiveTo conduct a systematic literature review and narrative synthesis of recent studies that utilized NLP-based models for triage-related tas...

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Main Authors: Angela Lim Fung, Mohamed Abdalla, Yu Blanche Cheng, Manar Elsayed, Dagmara Chojecki, Joseph Ross Mitchell, Carrie Ye
Format: Artigo
Language:Inglês
Published: Frontiers Media S.A. 2026-04-01
Series:Frontiers in Health Services
Subjects:
artificial intelligence
clinical triage
machine learning
natural language processing
outpatient care
referral prioritization
Online Access:https://www.frontiersin.org/articles/10.3389/frhs.2026.1797583/full
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