The competency requirements for emergency medical services call takers and dispatchers - a scoping review

Introduction: : An effective Emergency Medical Service (EMS) depends on a well-functioning Emergency Medical Dispatch (EMD), which influences response times, resource allocation, and patient outcomes. Competent EMD staff are essential for gathering information, making rapid decisions, dispatching re...

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Principais autores:	Wynand Van Der Net, Andrew Makkink, Peter Hodkinson, Willem Stassen
Format:	Artigo
Jezik:	Inglês
Izdano:	Elsevier 2026-03-01
Serija:	African Journal of Emergency Medicine
Teme:	Emergency medical dispatch Emergency Medical Services Call Centre Competency Education and Training
Online dostop:	http://www.sciencedirect.com/science/article/pii/S2211419X25000734
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