EVALUATION OF THE IMPLEMENTATION OF STANDAR PELAYANAN MINIMAL (SPM) ON TOLL ROADS IN INDONESIA

Toll roads have a strategic role in supporting the mobility and distribution of goods in Indonesia, so the fulfillment of the Standar Pelayanan Minimal (SPM) is important to ensure safety, comfort, and service efficiency. This study evaluates the implementation of SPM in six national toll road corr...

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Hlavní autoři:	Amar Mufhidin, Anasthasya Syalma, Fathimah Khoirunnissa, Janeeta Nur Fadillah
Médium:	Artigo
Jazyk:	Inglês
Vydáno:	Universitas Negeri Jakarta 2026-01-01
Edice:	Jurnal Pensil
Témata:	Evaluation Minimum Service Standards Toll Roads Toll Road Service Performance
On-line přístup:	https://journal.unj.ac.id/unj/index.php/jpensil/article/view/62812
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