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A Review of Unsolicited Comments on the CAHPS 5.0 Health Plan Survey

The CAHPS Health Plan Survey (CAHPS 5.0) collects invaluable information regarding consumer experiences with their health plans, and these data inform healthcare policies at both the state and federal levels. The purpose of this paper was to explore unsolicited comments provided on the CAHPS 5.0 sur...

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Detalhes bibliográficos
Principais autores: Matthew Fifolt PhD, Kunal Patel DrPH, Andrew Rucks PhD, Eric W. Ford PhD
Formato: Artigo
Idioma:Inglês
Publicado em: SAGE Publishing 2021-10-01
coleção:Journal of Patient Experience
Acesso em linha:https://doi.org/10.1177/23743735211048056
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