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Innovation in the management of lessons learned in an IT project with the adoption of social media

This research explores the gap in the management of lessons learned (MLL) in an Information Technology project (IT), validating a model (named Target) with the support of a wiki platform in a medium-sized company in the IT industry. This model supports the following MLL processes: awareness, collect...

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Autores principales: Roberto Winter, Marcirio Silveira Chaves
Formato: Artigo
Lenguaje:Inglês
Publicado: UNIVERSIDADE NOVE DE JULHO 2017-08-01
Colección:International Journal of Innovation
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Acceso en línea:https://periodicos.uninove.br/innovation/article/view/9829
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