Exploring the key components of a contemporary hospitality servicescape: Architecture, theology and community
This article aims to contribute to the theoretical understanding of the hospitality servicescape. Through this analysis this article makes recommendations to managers on how they can set about creating a genuine sense of welcome and hospitality in a contemporary setting. It uses a case study of Jabi...
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| Principais autores: | , |
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| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado: |
Taylor & Francis Group
2020-01-01
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| Series: | Research in Hospitality Management |
| Assuntos: | |
| Acceso en liña: | http://dx.doi.org/10.1080/22243534.2020.1790205 |
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