Factors influencing customer satisfaction: The case of Facebook Chabot Vietnam
This research is intended to systematize the theoretical background of chatbots and assess the factors affecting customer satisfaction when they use Facebook chatbot. The study provides an insightful analysis for planners and field workers who are involved in the promotion of Facebook chatbot for on...
Wedi'i Gadw mewn:
| Prif Awduron: | , , , |
|---|---|
| Fformat: | Artigo |
| Iaith: | Inglês |
| Cyhoeddwyd: |
Growing Science
2020-03-01
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| Cyfres: | International Journal of Data and Network Science |
| Pynciau: | |
| Mynediad Ar-lein: | http://www.growingscience.com/ijds/Vol4/ijdns_2020_4.pdf |
| Tagiau: |
Dim Tagiau, Byddwch y cyntaf i dagio'r cofnod hwn!
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