Hubungan antara Kualitas Layanan dan Minat Membeli pada Konsumen Mini Market Mina Uswah Surabaya
This study examined the relationship between consumers perception of the customer service quality and their interests to buy in a small retail shop in Surabaya. Sixty consumers in œMina Uswah retail shop were recruited as participants. This shop was chosen because the owner has been promoting for y...
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| 1. autor: | |
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| Format: | Artigo |
| Język: | Inglês |
| Wydane: |
Universitas Negeri Surabaya
2012-02-01
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| Seria: | Jurnal Psikologi Teori dan Terapan |
| Hasła przedmiotowe: | |
| Dostęp online: | https://journal.unesa.ac.id/index.php/jptt/article/view/1847 |
| Etykiety: |
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