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Evaluating the customers' dining attitudes, e-satisfaction and continuance intention toward mobile food ordering apps (MFOAs): evidence from Bangladesh

Purpose – This study was designed to specifically explore confirmation and perceived usefulness associated with mobile food ordering apps (MFOAs) in consideration of their impacts upon attitudes, satisfaction and intention to continuously use. Design/methodology/approach – The research utilized the...

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Principais autores: Md. Al Amin, Md. Shamsul Arefin, Nayeema Sultana, Md. Rakibul Islam, Israt Jahan, Ayeasha Akhtar
Formato: Artigo
Idioma:Inglês
Publicado em: Emerald Publishing 2021-05-01
coleção:European Journal of Management and Business Economics
Assuntos:
E-satisfaction
Confirmation
Dining attitudes
Continuance intention
Mobile food ordering apps (MFOAs)
Restaurants
Acesso em linha:https://www.emerald.com/insight/content/doi/10.1108/EJMBE-04-2020-0066/full/pdf
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