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Workers and Their Foes: Customer Scapegoats in the Service Triad

The author reconceptualizes the service triangle as a Simmelian triad and draws on 16 months of fieldwork to analyze restaurant servers’ experiences of income and interactional precarity. Precarious work frustrates servers. However, triadic dynamics position customer scapegoats as responsible for se...

Whakaahuatanga katoa

I tiakina i:
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Kaituhi matua: Taylor Laemmli
Hōputu: Artigo
Reo:Inglês
I whakaputaina: SAGE Publishing 2023-11-01
Rangatū:Socius
Urunga tuihono:https://doi.org/10.1177/23780231231204845
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