Exploring Role Behavior in Restaurant by Grey Model and Grey Structural Model

Based on GM (0,N) grey model and grey structure model in grey system theory, this study takes Chinese restaurant in tourist hotel as a case to analyze service role behavior. A total of 241 questionnaires were collected to calculate index weighted coefficients, and then 12 experts carried out an inve...

Celý popis

Podrobná bibliografie

Hlavní autoři:	Joyce-Hsiu-Yu Chen, Shu-Hua Wu, Ping-Min Lin, Hsueh-Feng Chang
Médium:	Artigo
Jazyk:	Inglês
Vydáno:	MDPI AG 2022-07-01
Edice:	Axioms
Témata:	GM (0,N) model grey structural model role behavior service competency
On-line přístup:	https://www.mdpi.com/2075-1680/11/7/333
Tagy:	Přidat tag Žádné tagy, Buďte první, kdo vytvoří štítek k tomuto záznamu!