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HCAHPS: having constant communication augments hospital and patient satisfaction

Background and aim The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) has become a standardised instrument to measure hospitalised patients’ perception of care. Our hospital’s HCAHPS scores for the ‘communication with doctors’ domain in medical service were suboptimal when...

Whakaahuatanga katoa

I tiakina i:
Ngā taipitopito rārangi puna kōrero
Ngā kaituhi matua: Raghu Tiperneni, Shailee Patel, Farah Heis, Samara Ghali, Doantrang Du, Wael Ghali, Lauren Russo, Kenneth Granet
Hōputu: Artigo
Reo:Inglês
I whakaputaina: BMJ Publishing Group 2022-11-01
Rangatū:BMJ Open Quality
Urunga tuihono:https://bmjopenquality.bmj.com/content/11/4/e001972.full
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