Analysis of expectations for the quality of medical care in the province of Guayas (Ecuador), through Servqual
This study seeks to determine the most relevant dimensions of service quality expectations contained in the Servqual model, applied to the healthcare sector. It seeks to open a space for open innovation based on users' ex ante needs, with the goal of suggesting strategic management actions to guide...
שמור ב:
| Principais autores: | , , , , |
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| פורמט: | Artigo |
| שפה: | Inglês |
| יצא לאור: |
Elsevier
2025-12-01
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| סדרה: | Journal of Open Innovation: Technology, Market and Complexity |
| נושאים: | |
| גישה מקוונת: | http://www.sciencedirect.com/science/article/pii/S2199853125001969 |
| תגים: |
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