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Emotional Labor in Health Care: The Moderating Roles of Personality and the Mediating Role of Sleep on Job Performance and Satisfaction

The objective of this study is to investigate the effects of emotional labor on job performance and satisfaction, as well as to examine the mediating effect of sleep problems and the moderating effects of personality traits. A time-lagged study was conducted on 864 health professionals. Scales for e...

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Principais autores: Shu-Chuan Jennifer Yeh, Shih-Hua Sarah Chen, Kuo-Shu Yuan, Willy Chou, Thomas T. H. Wan
Formato: Artigo
Idioma:Inglês
Publicado em: Frontiers Media S.A. 2020-12-01
coleção:Frontiers in Psychology
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Acesso em linha:https://www.frontiersin.org/articles/10.3389/fpsyg.2020.574898/full
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