Exploring sources of patient dissatisfaction in mobile health communication: A text analysis based on structural topic model
Understanding online patient dissatisfaction is essential for improving the quality of healthcare services, patient satisfaction, and physician career development. This study is the first to apply the structural topic model to patient satisfaction research based on patient online reviews from a mobi...
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| Autors principals: | , , |
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| Format: | Artigo |
| Idioma: | Inglês |
| Publicat: |
SAGE Publishing
2024-10-01
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| Col·lecció: | Digital Health |
| Accés en línia: | https://doi.org/10.1177/20552076241287890 |
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