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Analysis of Field Work Practice Information System Service Quality Using The Webqual 4.0 Method and Importance Performance Analysis

In the current digital era, the quality of website services is a crucial factor in supporting the effectiveness and efficiency of information systems, including the Information Systems Study Program Field Work Information System (SIPKL) at Universitas Terbuka. However, currently there is no in-dept...

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Principais autores: Dian Nurdiana, Muhamad Riyan Maulana, Dwi Astuti Aprijani, Fitria Amastini
Format: Artigo
Sprog:Inglês
Udgivet: Universitas Pendidikan Ganesha 2024-12-01
Serier:Jurnal Nasional Pendidikan Teknik Informatika (JANAPATI)
Fag:
Information Systems
Field Work Practices
Universitas Terbuka
WebQual 4.0
Importance Performance Analysis (IPA)
Online adgang:https://ejournal.undiksha.ac.id/index.php/janapati/article/view/79182
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