Pengaruh Kualitas Pelayanan, Ketersediaan Obat, Dan Fasilitas Terhadap Kepuasan Yang Berdampak Pada Loyalitas Pasien Di Instalasi Farmasi Rawat Jalan Rumah Sakit X Kota Bekasi
This study aimed to analyze the influence of service quality, drug availability, and facilities on patient satisfaction and its impact on patient loyalty at the Outpatient Pharmacy Installation of Hospital X in Bekasi City. As a healthcare provider, Hospital X faces intense competition with other ho...
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| Principais autores: | , , |
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| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
University of Bengkulu
2025-09-01
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| coleção: | Pendipa |
| Assuntos: | |
| Acesso em linha: | https://ejournal.unib.ac.id/pendipa/article/view/44858 |
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