ANALISIS TINGKAT KEPUASAN KONSUMEN TERHADAP KUALITAS LAYANAN SHOPEE
The Covid-19 pandemic caused many people starting to switch to buying and selling online, some of them use Shopee e-commerce. The aim of this study is to analyze the factors that influence customer satisfaction with service quality and to analyze Shopee's service quality using confirmatory factor an...
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| Principais autores: | , , |
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| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
Universitas Udayana
2022-01-01
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| coleção: | E-Jurnal Matematika |
| Acesso em linha: | https://ojs.unud.ac.id/index.php/mtk/article/view/83427 |
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