Perceived service quality and student satisfaction: a case study at Khoja Akhmet Yassawi University, Kazakhstan
The higher education sector is a dynamic and competitive environment where service quality plays a crucial role. Higher education institutions must continuously enhance their service quality in the current competitive landscape. This quantitative study examines perceived service quality’s effect on...
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| Principais autores: | , , , , |
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| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado: |
Frontiers Media S.A.
2024-11-01
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| Series: | Frontiers in Education |
| Assuntos: | |
| Acceso en liña: | https://www.frontiersin.org/articles/10.3389/feduc.2024.1492432/full |
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