ZeGo: Development and Validation of a Short Questionnaire to Measure User Satisfaction with e-Government Portals
In recent years, electronic services delivered via the World Wide Web have become increasingly important to governments. Substantial investments have been made to provide crucial services and information to citizens, businesses, and governmental institutions. This paper presents the development of a...
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| Hauptverfasser: | , , , |
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| Format: | Artigo |
| Sprache: | Inglês |
| Veröffentlicht: |
Wiley
2010-01-01
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| Schriftenreihe: | Advances in Human-Computer Interaction |
| Online-Zugang: | http://dx.doi.org/10.1155/2010/487163 |
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