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Service Management Audit of SIKUAT Using The ITIL 4 Framework

The Balinese Traditional Village of Financial Information Management System (SIKUAT) is a web-based information technology service used to manage the financial administration of 1,493 Traditional Villages in Bali. To ensure service quality, user convenience, and improved service performance aligned...

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Bibliografische gegevens
Hoofdauteurs: I Gede Hadi Darmawan, Nyoman Gunantara, Made Sudarma
Formaat: Artigo
Taal:Inglês
Gepubliceerd in: Universitas Pendidikan Ganesha 2025-04-01
Reeks:Jurnal Nasional Pendidikan Teknik Informatika (JANAPATI)
Online toegang:https://ejournal.undiksha.ac.id/index.php/janapati/article/view/91093
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