Service quality in hospital inpatient care: SERVQUAL model approach
Background: The quality of inpatient health care services significantly influences patient satisfaction, shaping perceptions of hospital performance and health care accessibility. Aim: This study examines patient satisfaction with inpatient services at Batara Siang Hospital, Indonesia, using the SER...
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| Autores principales: | , , , , , |
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| Formato: | Artigo |
| Lenguaje: | Africânder |
| Publicado: |
AOSIS
2025-09-01
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| Colección: | Health SA Gesondheid: Journal of Interdisciplinary Health Sciences |
| Materias: | |
| Acceso en línea: | https://hsag.co.za/index.php/hsag/article/view/3055 |
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