When Team Conflicts Threaten Quality of Care: A Study of Health Care Professionals' Experiences and Perceptions

Objectives: To explore professionals' experiences and perceptions of whether, how, and what types of conflicts affected the quality of patient care. Patients and Methods: We conducted 82 semistructured interviews with randomly selected health care professionals in a Swiss teaching hospital (October...

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Autori principali:	Stéphane Cullati, PhD, Naike Bochatay, PhD, Fabienne Maître, Msc, Thierry Laroche, MSC, Virginie Muller-Juge, MSC, Katherine S. Blondon, MD, Noëlle Junod Perron, MD, Nadia M. Bajwa, MD, Nu Viet Vu, PhD, Sara Kim, PhD, Georges L. Savoldelli, MD, Patricia Hudelson, PhD, Pierre Chopard, MD, Mathieu R. Nendaz, MD
Natura:	Artigo
Lingua:	Inglês
Pubblicazione:	Elsevier 2019-03-01
Serie:	Mayo Clinic Proceedings: Innovations, Quality & Outcomes
Accesso online:	http://www.sciencedirect.com/science/article/pii/S2542454818301206
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