The Relation of Shadow Systems and ERP Systems—Insights from a Multiple-Case Study
ERP systems integrate a major part of all business processes and organizations include them in their IT service management. Besides these formal systems, there are additional systems that are rather stand-alone and not included in the IT management tasks. These so-called ‘shadow systems’ also suppor...
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| Autors principals: | , , , |
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| Format: | Artigo |
| Idioma: | Inglês |
| Publicat: |
MDPI AG
2016-01-01
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| Col·lecció: | Systems |
| Matèries: | |
| Accés en línia: | http://www.mdpi.com/2079-8954/4/1/11 |
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