Protocol: a multi-level intervention program to reduce stress in 9-1-1 telecommunicators
Abstract Background Nationwide, emergency response systems depend on 9-1-1 telecommunicators to prioritize, triage, and dispatch assistance to those in distress. 9-1-1 call center telecommunicators (TCs) are challenged by acute and chronic workplace stressors: tense interactions with citizen callers...
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| Автори: | , , , , , , , , |
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| Формат: | Artigo |
| Мова: | Inglês |
| Опубліковано: |
BMC
2018-05-01
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| Серія: | BMC Public Health |
| Предмети: | |
| Онлайн доступ: | http://link.springer.com/article/10.1186/s12889-018-5471-0 |
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