Disparities between two possible thresholds for frequent contacts to a Norwegian emergency medical communication centre: ≥5 contacts in one month vs. ≥12 contacts in three months

Abstract Background Frequent callers are described as a challenge for Emergency Medical Services (EMS) across international contexts, but the terminology, definitions, and frequency vary. Until 2023, the UK’s Frequent Caller National Network (FreCaNN) definition was ≥ 5 incidents in one month or ≥ 1...

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Bibliografski detalji

Glavni autori:	Astrid K. V. Harring, Magnus Hjortdahl, Kristin Häikiö, Trine M. Jørgensen
Format:	Artigo
Jezik:	Inglês
Izdano:	BMC 2025-08-01
Serija:	BMC Emergency Medicine
Teme:	Emergency medical communication centre Emergency medical services Frequent caller Prehospital
Online pristup:	https://doi.org/10.1186/s12873-025-01333-6
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