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Try Not to Be Late! - the Importance of Delivery Service in Online Shopping

This study focuses on the role of delivery services in online purchases and their impact on customer satisfaction. Delivery service is one of the most important tasks of online purchase related to logistics, its performance directly influences the level of satisfaction. We aim to research what the o...

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Autori principali: Cihan Coşar, Krisztina panyi, Akos Varga
Natura: Artigo
Lingua:Inglês
Pubblicazione: Vilnius University Press 2017-12-01
Serie:Organizations and Markets in Emerging Economies
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Accesso online:https://www.journals.vu.lt/omee/article/view/14186
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