Artificial-intelligence-powered customer service management in the logistics industry
Objective: The article aims to show how people perceive future implications for logistics customer service resulting from the implementation of new technologies in the form of game-changer artificial intelligence (AI) solutions in the spirit of economy 4.0 and society 5.0. Research Design...
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| Hauptverfasser: | , , , |
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| Format: | Artigo |
| Sprache: | Inglês |
| Veröffentlicht: |
Cracow University of Economics
2023-12-01
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| Schriftenreihe: | Entrepreneurial Business and Economics Review |
| Schlagworte: | |
| Online-Zugang: | https://eber.uek.krakow.pl/eber/article/view/2124 |
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