Employee Mistreatment Crises and Company Perceptions
This study aimed to provide empirical support to the removal of challenge crisis from the situational crisis communication theory (SCCT). Authors examined consumer responses to two accidental crisis types identified in traditional SCCT: a challenge crisis (failure in corporate ethics) and a technica...
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| Principais autores: | , |
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| Format: | Artigo |
| Sprog: | Inglês |
| Udgivet: |
USC Annenberg Press
2020-11-01
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| Serier: | International Journal of Communication |
| Fag: | |
| Online adgang: | https://ijoc.org/index.php/ijoc/article/view/12535 |
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