Challenge or Hindrance? The Dual Impact of Algorithmic Control on Gig Workers’ Prosocial Service Behaviors

Algorithmic technological progress presents both opportunities and challenges for organizational management. The success of online labor platforms hinges on algorithmic control, making it imperative to explore how this control affects gig workers’ prosocial service behaviors. Drawing from affective...

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Detalhes bibliográficos

Principais autores:	Xuedong Liang, Wanting Fu, Peng Luo, Yanda Huo
Formato:	Artigo
Idioma:	Inglês
Publicado em:	MDPI AG 2024-06-01
coleção:	Behavioral Sciences
Assuntos:	algorithmic control gig economy affective events theory prosocial service behaviors challenge–hindrance appraisal framework workplace interpersonal capitalization
Acesso em linha:	https://www.mdpi.com/2076-328X/14/6/497
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