RATING SCALE FOR QUALITY OF SERVICES PROVIDED BY gyms (QUASPg)
ABSTRACT In order to identify factors that interfere with gym clients’ choice, permanence and withdrawal, the aim of this study was to build and validate an instrument to assess the quality of services provided by gyms. The study has four stages (question identification, evaluation of the analysis m...
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| Principais autores: | , |
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| 格式: | Artigo |
| 語言: | Inglês |
| 出版: |
Universidade Estadual de Maringá
2019-04-01
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| 叢編: | Journal of Physical Education |
| 主題: | |
| 在線閱讀: | http://www.scielo.br/scielo.php?script=sci_arttext&pid=S2448-24552019000100204&tlng=en |
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