Exploring Patient and Staff Experiences With Video Consultations During COVID-19 in an English Outpatient Care Setting: Secondary Data Analysis of Routinely Collected Feedback Data

BackgroundVideo consultations (VCs) were rapidly implemented in response to COVID-19 despite modest progress before. ObjectiveWe aim to explore staff and patient experiences with VCs implemented during COVID-19 and use feedback insights to support quality improvem...

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Detalhes bibliográficos

Principais autores:	Hannah Bradwell, Rebecca Baines, Katie J Edwards, Sebastian Stevens, Kate Atkinson, Ellen Wilkinson, Arunangsu Chatterjee, Ray B Jones
Formato:	Artigo
Idioma:	Inglês
Publicado em:	JMIR Publications 2022-03-01
coleção:	JMIR Formative Research
Acesso em linha:	https://formative.jmir.org/2022/3/e30486
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