Analysing the impact of digital technology diffusion on the efficiency and convergence process of the commercial banking industry of Pakistan
Abstract In a dynamic financial ecosystem, digitalisation is supporting banks in revamping their business processes to be more efficient, reducing costs, coping with customers’ evolving demands, and keeping them abreast of market competition. This two-stage research aims to investigate three issues...
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| Principais autores: | , , , |
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| Format: | Artigo |
| Jezik: | Inglês |
| Izdano: |
Springer Nature
2024-06-01
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| Serija: | Humanities & Social Sciences Communications |
| Online dostop: | https://doi.org/10.1057/s41599-024-03184-1 |
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