Does service quality matter in FinTech payment services? An integrated SERVQUAL and TAM approach
As the number of FinTech start-ups continues to rise globally, the utilization of these services by users becomes increasingly crucial, especially considering potential risks. Various factors affect users' utilization of financial technology, with the quality of services offered by FinTech providers...
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| Principais autores: | , , , |
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| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
Elsevier
2024-11-01
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| coleção: | International Journal of Information Management Data Insights |
| Assuntos: | |
| Acesso em linha: | http://www.sciencedirect.com/science/article/pii/S2667096824000417 |
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