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Handling Telephone Complaint Calls with Poise

This fact sheet discussed methods to handle complaint telephone calls. This is an educational guide for people who receive telephone calls and represent the Institute of Food and Agricultural Sciences (IFAS) and the University of Florida. 

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Bibliografski detalji
Glavni autor: Ricky W. Telg
Format: Artigo
Jezik:Inglês
Izdano: The University of Florida George A. Smathers Libraries 1997-06-01
Serija:EDIS
Teme:
Online pristup:https://journals.flvc.org/edis/article/view/136010
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