Patient satisfaction with pharmaceutical care services provided at primary-level and secondary-level health facilities in Indonesia’s health coverage system

Purpose - The purpose of this paper is to determine patient expectation and perception of pharmaceutical care services in order to measure the level of patient satisfaction provided by Indonesia’s health coverage (IHC) system. Design/methodology/approach - A patient satisfaction survey was conducted...

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Hlavní autoři:	Luh Putu Febryana Larasanty, Maria Fiani Cahyadi, Ni Made Rai Sudarni, I Made Agus Gelgel Wirasuta
Médium:	Artigo
Jazyk:	Inglês
Vydáno:	College of Public Health Sciences, Chulalongkorn University 2019-01-01
Edice:	Journal of Health Research
Témata:	health facilities indonesia’s health coverage patient satisfaction pharmaceutical care
On-line přístup:	https://www.emerald.com/insight/content/doi/10.1108/JHR-06-2018-0033/full/pdf?title=patient-satisfaction-with-pharmaceutical-care-services-provided-at-primary-level-and-secondary-level-health-facilities-in-indonesias-health-coverage-system
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