FAKTOR-FAKTOR PENENTU KEPUASAN MAHASISWA TERHADAP PELAYANAN FAKULTAS SEBAGAI LEMBAGA PENDIDIKAN (Studi Kasus di FMIPA, Universitas Udayana)
Abstract The success of a faculty as a work unit in a university is determined by the quality of the given services than can be measured by the satisfaction of the students as its customers. The measurement of the service quality is an important element to provide better, more efficient and more eff...
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| Autor principal: | |
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| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
Universitas Negeri Yogyakarta
2010-06-01
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| Colecção: | Cakrawala Pendidikan: Jurnal Ilmiah Pendidikan |
| Acesso em linha: | https://journal.uny.ac.id/index.php/cp/article/view/322 |
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