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THE EFFECT OF THE STRUCTURE OF MANAGEMENT AND EMPLOYEES ON GUESTS SATISFACTION OF RESTAURANT PRODUCTS AND SERVICES

The purpose of this research is to define the effects of the structure of management and employees to the guests satisfaction in terms of quality of restaurant products and services. The methodology used for this research has been the polling of 600 guests in 30 restaurants in Belgrade during 2015....

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Detalhes bibliográficos
Principais autores: Dragan Tešanović, Milovan Krasavčić, Bojana Kalenjuk, Snježana Gagić, Lukrecija Đeri
Formato: Artigo
Idioma:Inglês
Publicado em: Naučno društvo agrarnih ekonomista Balkana, Beograd; Institut za ekonomiku poljoprivrede, Beograd i Akademija ekonomskih nauka, Bukurešt 2018-09-01
coleção:Ekonomika Poljoprivrede (1979)
Assuntos:
Acesso em linha:https://www.ea.bg.ac.rs/index.php/EA/article/view/892
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