The role of intellectual capital in enhancing the quality of banking services: Algerian banks case study
Purpose. This study aims to clarify the role of intellectual capital in its various components (human capital, structural capital, and relational capital) in promoting the quality of banking services for a group of Algerian banks using the actual service performance model. This was achieved through...
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| Principais autores: | , |
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| Format: | Artigo |
| Sprog: | Búlgaro |
| Udgivet: |
Innovations and Sustainability Academy
2025-09-01
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| Serier: | Journal of Innovations and Sustainability |
| Fag: | |
| Online adgang: | https://is-journal.com/is/article/view/375 |
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