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Investigating U.S. consumers' mobile pay through UTAUT2 and generational cohort theory: An analysis of mobile pay in pandemic times

This study investigates the differences in usage intentions and actual use behavior for m-pay pre-covid (2019) and during the Covid pandemic (2021). Furthermore, it examines the generational differences in m-pay behavior during the COVID-19 pandemic. The study extended the theoretical model of UTAUT...

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Principais autores: Briana M. Martinez, Laura E. McAndrews
Format: Artigo
Sprog:Inglês
Udgivet: Elsevier 2023-09-01
Serier:Telematics and Informatics Reports
Fag:
M-payment
Mobile commerce
UTAUT2
Online adgang:http://www.sciencedirect.com/science/article/pii/S2772503023000361
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